Wednesday, September 27, 2006

Proloquo speech software update

They wasted my time and effort with duplicate registrations, and an activation code that didn't work.

Here's the latest.

Thanks. I received an email today with a different activation code. This one worked. The process at this time is to waste peoples' effort while fretting them with useless codes.

My whole goal for this $250 product is to use customizable palettes, which you call panels. I'll be returning it for a refund if it doesn't fulfill that need, and sending the buzz out through the disabled community.

Right now the Panel menu is completely blank, non-responsive, nothing in it. There may be a way to import or design panels. The help system refers a search for 'panels' to only one document, a text introduction praising the product but not to my knowledge explaining panels.

Any help you could give -- no, not on the phone to my interpreter -- would be appreciated.

I'm sorry to be so blunt with you but I myself have had to represent companies and products that abuse the customer, and I feel I am doing a service to future customers by being honest.

I appreciate your helpfulness so far.
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