in the conversation about me being cold, i pointed to the covers and the word 'raise.' because i didn't want them hooked over my shoulder, i pointed to 'no' and 'shoulder.' once again y ou thought i wanted my shoulder adjusted, complaining about the outraged shrieking noise i make, ignoring the nonsense i was trying to say with the board, setting off off the readjustment of my entire body due to your mistake. it is very hard for me to type long emails like this, so please save us both much effort by following the new rule: ALWAYS REPEAT BACK WHAT YOU THINK I ASKED FOR, AND GET MY CONSENT BEFORE YOU FULFILL.